Hey Lash Pro,
Got a question about an order, a product, or what to grab next for your lash kit?
We’ve got you. Fill out the form below and our team will respond within 1–2 business days (often sooner).
Contact form
Before you hit send, these are the top things we can help with right away:
FAQ
Wholesale
We do not offer wholesale at the moment however we plan on offering in the future.
Returns & Exchanges
Trainings & Digital Products
All trainings, courses, certifications, and digital downloads are NON-REFUNDABLE
By purchasing, you acknowledge that you are receiving immediate access to digital content
Returns
To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contactus@viorevanity.co Please note that returns will need to be sent to the following address: 1704 Budon Ct Columbia, SC 29204
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contactus@viore.co
Order status / Tracking
Please note shipping timelines are close estimates, not guarantees. Please ensure you allow plenty of time for your order to arrive.
Business/Working Days are Monday to Friday (excluding holidays)
Standard Shipping 3-8 Business Days
Express Shipping 1-3 Business Days
Enjoy Free Standard Shipping on all orders over $150
Product recommendations (tweezers, glue, trays, etc.)
Send us an email at help@viorevanity.co or DM us on IG at @viorevanity if you need assistance on tools and what you should purchase.